Privacy Policy
Last Updated: January 26, 2026
Introduction
Christy's Champs is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website and use our services.
Information We Collect
We collect information that you provide directly to us, including:
- Name, email address, and contact information when you create an account or contact us
- Payment information when you make donations or purchase memberships
- Communications you send to us
- Information you provide when requesting help or resources
Cookie Policy
We use cookies and similar tracking technologies to improve your experience on our website. You can control cookie preferences through our cookie consent banner.
Types of Cookies We Use
Necessary Cookies
Essential for the website to function properly. These cookies enable core functionality such as security, authentication, and accessibility features. They cannot be disabled.
Analytics Cookies (Google Analytics)
Help us understand how visitors interact with our website by collecting and reporting information anonymously. This includes page views, time spent on pages, and navigation patterns.
Marketing Cookies (Facebook Pixel)
Used to deliver relevant advertisements and track campaign performance. These cookies help us understand which campaigns are most effective in reaching our supporters.
How We Use Your Information
We use the information we collect to:
- Process donations and membership subscriptions
- Provide support and resources to domestic violence survivors
- Send you updates about our programs and initiatives
- Improve our website and services
- Analyze site usage and optimize user experience
- Comply with legal obligations
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
Third-Party Services
We use trusted third-party services to help us operate our website and serve our mission:
- Stripe: Payment processing for donations and memberships
- Firebase: Authentication and data storage
- Google Analytics: Website analytics and usage tracking
- Facebook: Social media integration and advertising
- Calendly: Scheduling and appointment booking
These services have their own privacy policies and we encourage you to review them.
Your Rights
Depending on your location, you may have certain rights regarding your personal information:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Object to processing of your personal information
- Withdraw consent for cookie tracking at any time
Confidentiality for Survivors
We understand the sensitive nature of domestic violence situations. If you are seeking help or resources, we maintain strict confidentiality protocols. We will never share your information with potential abusers or without your explicit consent, except as required by law or to protect your immediate safety.
Children's Privacy
Our website is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.
Frequently Asked Questions (FAQ)
How does Christy's Champs protect my identity as a survivor?
We employ strict access controls on all communication and form submissions. Your info is never shared with third parties or potential abusers, and we support browser privacy features such as the Quick Exit safety button.
Are donations processed securely?
Yes, all financial transactions are processed securely through Stripe and Givebutter. We do not store credit card details on our servers.
Can I request my account or data to be deleted?
Absolutely. Please contact us at privacy@christyschamps.org to request complete removal of your profile or contact records.
Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:
Email: kelley@christyschamps.org
Address: Christy's Champs, PO Box 1086, Huntersville, NC 28070
Note: This privacy policy is a basic template. Organizations should have their privacy policies reviewed by legal counsel to ensure compliance with applicable laws and regulations, including GDPR, CCPA, and other relevant privacy legislation.